When You Need it Most
We strive to provide excellent service and support to our customers for all Prometheus™ and Pathway™ products. For Technical Support please call or email us. Our support team is available Monday – Friday, between 9:00 AM – 5:00 PM EST. There is never a charge for Telephone Technical Support.
Alternatively, you can email our Support Team directly anytime by using the contact form.
User software and web based system troubleshooting, support and corrective action
Software embedded simulation data mode learning modules
Internal IT support for file transfer, network servers and electronic medical records
Award winning technical support
Clinically trained regional managers
Expert on-site provider trainers
Web based instructional videos
Web based clinical videos