About Archives

The Prometheus Group®, with its headquarters located in Dover, New Hampshire, focuses on creating, producing, and marketing diagnostic and rehabilitative medical devices. At Prometheus, we hold a deep commitment to delivering outstanding customer value, which is at the core of our business philosophy. Our expertise encompasses Urology, Pediatric Urology, Urogynecology, Colorectal Surgery, Physical Therapy, Occupational Therapy, and Speech-Language Therapy. We uphold our legacy of fostering enduring customer connections, delivering unmatched technical assistance, and offering superior American-made products.

The choice is yours, EXPERIENCE THE DIFFERENCE, and become part of The Prometheus Group® family.

Unparalleled Technical Support

Our knowledgeable technical support team is available by phone, email, and secure remote access to help resolve questions quickly and minimize disruptions to your workflow. Whether you need assistance with system setup, software, or troubleshooting, our specialists provide clear, dependable guidance when you need it.

With extended service hours and multiple support options, we make it easier to reach an experienced technician and receive timely assistance. Our goal is to keep your system operating efficiently while providing a responsive and satisfying support experience.

Exceptional Customer Service

Building lasting relationships with our customers is at the heart of everything we do. Our friendly, knowledgeable, and experienced customer service team is available to answer questions, coordinate orders, provide product information, and help connect you with the right department whenever additional assistance is needed.

We strive to make every interaction clear, responsive, and helpful. From your first inquiry through ongoing support, you can expect attentive service from professionals who understand our products and are committed to ensuring a positive experience.

Dedicated Sales Managers

Our experienced sales managers take the time to understand your clinical needs, workflow, budget, and long-term goals. From comparing available systems and identifying the right configuration to coordinating product demonstrations and answering technical questions, we provide personalized guidance throughout the decision-making process.

Our support does not end after your purchase. Your dedicated sales manager remains available to help with implementation, training coordination, product upgrades, and future equipment needs—giving you a reliable point of contact whenever you need assistance.

Made in the U.S.A.

The Prometheus Group® designs and manufactures advanced medical equipment in the United States, combining innovative technology with intuitive, user-friendly operation. Our systems are developed with the needs of healthcare professionals in mind, helping support efficient clinical workflows, dependable performance, and high-quality patient care.

By maintaining close oversight of product development, manufacturing, and quality processes, we can deliver reliable equipment backed by responsive service, technical expertise, and ongoing support from our U.S.-based team.