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The accessibility of Technical Support is a vital but often an overlooked aspect when considering the purchase of a new system. Today, every medical practice is dependent on technology. The Technical Support Specialist should be friendly, knowledgeable, accessible, and able to diagnose software or hardware issues as they arise. It’s important to inquire what level of Technical Support is included with your purchase.


Medical devices
require technical support for several reasons:

  • Assistance with setting up a new system
  • Regular maintenance
  • IT related questions
  • Quick resolution of issues, ensuring uninterrupted patient care
  • New user education for improved productivity and maximum efficiency
  • Assistance with necessary software and firmware updates

The Prometheus Group® prides itself on delivering unparalleled technical support.  Our team is here to make sure you get the most from your investment.  From ongoing assistance for the life of the system with no hidden fees, speaking with live representatives and limited on hold times, to remote capabilities, as well as a dedicated after- hours support line allowing you to focus on what matters most….your patients!


Contact Us Today for More Information.

Customer Service

(800) 442-2325
(603) 749-0733 (Local)
(603) 749-0511 (Fax)
Mon – Fri: 9 AM – 5 PM (EST)
in**@th*******.com

 


Technical Support

(800) 272-8492
(603) 749-0733 (Local)
Mon – Fri: 9 AM – 5 PM (EST)
su*****@th*******.com

After Hours Phone Support:

Mon – Fri: 5 PM – 8 PM (EST)
(603) 343-8000

Published 05/09/2024



Accessories & Consumables

Morpheus® Transperineal Ultrasound Imaging

for Physicians & Nurses

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The Prometheus Group® is leading in the Physical Therapy/Rehabilitation market and has broadened its product offerings with the Pathway® Ultrasound Imaging System for Lumbo Pelvic Rehabilitation. This company is dedicated to delivering top-notch products, exceptional customer service, and unmatched technical support, and is thrilled to incorporate this system into the Prometheus® family.

Responding to the demand for ultrasound technology, Prometheus collaborated with therapists in the field. It developed a Rehabilitation Ultrasound System that is cost-effective, tablet PC-based, user-friendly, and portable.

Ramona C Horton, MPT, commented, “The cost-effectiveness, simplicity, and image quality of this system will transform clinical practice by making technology once restricted to academic research more accessible.”

The system was revealed and showcased at the Combined Sections Meeting and garnered an overwhelmingly positive reception.

Richard Poore, President of The Prometheus Group, said, “The therapist will feel complete confidence when working with the Pathway® Ultrasound Imaging System for Lumbopelvic Rehabilitation. The purchase includes access to a virtual training portal with 24/7 instant access to a complete library of training videos and image library – all at your fingertips.  Economically priced, this is a product that is worth the investment.”

About The Prometheus Group

Located in Dover, NH, The Prometheus Group® specializes in the design, development, and manufacture of sEMG, Ultrasound, and Stimulation systems for Pelvic Health. For more information on the Pathway® Ultrasound Imaging System for Lumbopelvic Rehabilitation, visit www.theprogrp.com

For more information about our Pathway® Ultrasound Imaging System for Lumbopelvic Rehabilitation, please visit the product page.

Ultrasound-Imaging-Lumbopelvic-Rehabilitation


Endorectal ultrasound is yet another diagnostic tool that can be used in assessing and managing patients with fecal incontinence.  It can detect external and internal anal sphincter defects in these patients, confirming what may be seen following an Anorectal Manometry diagnostic study.   It can assess and evaluate the structure of the sphincter muscle and surrounding tissue.

There is little to no preparation for an Endorectal Ultrasound to be performed.  The patient is placed in the left lateral decubitus position.  A condom filled with ultrasound conductive gel is placed over the ultrasound transducer, lubricated with gel, and then gently inserted into the anal canal.  The 360˚ Endorectal Ultrasound is relatively well-tolerated by most patients.

Endorectal ultrasound can then provide an image of the anal sphincter musculature and other pelvic floor structures, such as the puborectalis, along with the external and internal sphincter.  Certain defects or pelvic floor injuries can be identified.  The images can be stored with measurements and defects labeled, which can then transfer easily and become a part of the patients’  (electronic) medical records.



Bladder ultrasound imaging is a non-invasive medical procedure that uses high-frequency sound waves to create images of the bladder. During the process, a small handheld device called a transducer is placed against the skin of the lower abdomen or perineum to emit sound waves that bounce off the bladder and surrounding tissues. The reflected sound waves are then converted into images that can be viewed on a computer screen in real-time.

Bladder ultrasound imaging is used to diagnose and monitor various bladder conditions, such as bladder stones, bladder tumors, urinary tract infections, and urinary incontinence. It can also evaluate the bladder’s size, shape, and capacity.

The procedure is relatively quick and painless and requires no radiation or invasive procedures. Bladder ultrasound imaging is safe for people of all ages, including pregnant women, and can be performed in a doctor’s office or clinic.

Overall, bladder ultrasound imaging is an essential diagnostic tool for evaluating bladder health and function and is a safe and non-invasive option for patients who require bladder imaging.



Transperineal ultrasound imaging is a non-invasive medical procedure used to visualize and assess the health of the pelvic region. During the process, a small handheld device called a transducer is placed against the skin of the perineum, which is the area between the anus and the scrotum in men or between the anus and the vulva in women. The transducer emits high-frequency sound waves that bounce off the internal organs and tissues, creating images that can be viewed in real-time on a computer screen.

Transperineal ultrasound imaging is commonly used to diagnose and monitor various conditions affecting the pelvic region, including prostate cancer, bladder disorders, and pelvic floor dysfunction. It is also used during pregnancy to monitor the health and development of the fetus.

The procedure is relatively quick and painless and involves no radiation or invasive procedures. In addition, transperineal ultrasound imaging is a safe and effective alternative to traditional imaging techniques that may require contrast agents or involve radiation exposure.

Overall, transperineal ultrasound imaging is an essential tool in diagnosing and treating various conditions affecting the pelvic region and is a safe and non-invasive option for patients who require imaging of this area.


Copyright - The Prometheus Group®